Glory Casino Privacy Policy

Glory Casino strictly protects the personal information of its Korean users and processes the collected information in a lawful and transparent manner. The types and purposes of the information collected through the website and the Glory Casino mobile app, as well as the applicable technical and administrative security measures, are as follows.

• We collect basic personal information provided during registration, such as name, date of birth, and contact information;
• We collect contact information, such as email addresses and phone numbers, for service-related communications;
• It processes financial information such as deposit and withdrawal histories and transaction records;
• We collect technical data such as service usage patterns, access logs, and IP addresses;
• We process identity verification documents, such as copies of identification cards, for account verification and identity confirmation;
• We record and retain customer support requests and consultation details;
• We process anonymized user data for the purposes of service improvement and statistical analysis;
• Personal information is stored on encrypted servers, and firewalls and access control systems are in place to prevent unauthorized access;
• Access to personal information by internal employees is strictly limited to what is necessary for business purposes;
• We maintain our data protection standards through regular security audits and vulnerability assessments.

Users have the right to request access to, correction of, or deletion of their personal information. Such requests can be submitted through the Customer Service Center, and Glory Casino will process them within the timeframe specified by relevant laws and regulations. Users also have the right to withdraw their consent to the processing of personal information; however, doing so may result in restrictions on the use of certain services.

Glory Casino processes personal information in compliance with relevant laws and regulations of the Republic of Korea, including the Personal Information Protection Act. In accordance with the guidelines of the Personal Information Protection Commission, user data is collected and used through lawful procedures and managed to meet the protection standards required by law.

Glory Casino uses the personal information it collects solely for specific purposes related to the operation of its services. The collected information is used for various purposes, including account management, transaction processing, service improvement, marketing, data analysis, and compliance with legal obligations. All use of personal information is based on the user’s consent or a legitimate basis prescribed by law, and any use beyond these purposes is strictly prohibited. Glory Casino transparently discloses the purposes and scope of personal information use, ensuring that users clearly understand how their information is being utilized.

• This information is used to create, maintain, and manage member accounts, as well as to perform identity verification procedures;
• It is used to process and maintain records of financial transactions, such as deposits, withdrawals, bets, and bonus payments;
• It is used for data analysis to improve service quality and develop new features;
• This information is used to provide personalized promotions and marketing communications;
• It is used to provide customer support services and handle customer inquiries;
• It is used to comply with legal obligations such as anti-money laundering (AML) and fraud prevention;
• This information is used to implement responsible gaming policies and user protection measures;
• This information is used to compile service usage statistics and analyze traffic;
• It is used to preserve and submit relevant records in the event of a legal dispute;
• This information is used to fulfill our obligation to provide information in response to requests from relevant regulatory authorities.

Glory Casino ensures that all personal information processing activities are based on lawful grounds in accordance with relevant laws and regulations. The primary legal grounds include user consent, contract performance, compliance with legal obligations, and the pursuit of legitimate interests, and we manage data based on transparency and trust.

Users can view and edit their personal information at any time through the account settings page on the Glory Casino platform. Basic information such as registered name, contact information, and address can be edited directly on the My Page section after logging in; however, changes to certain information may require additional identity verification procedures. If a user requests account deletion or the destruction of specific personal information, Glory Casino will take action within the processing period in accordance with relevant laws and regulations upon receiving the request through Customer Support. Users agree to the identity verification process to ensure account security and transaction integrity, and payment information related to deposits and withdrawals is securely processed by authorized electronic payment service providers. Glory Casino prioritizes the protection of users’ personal information and implements ongoing technical and administrative measures to ensure that collected data is managed securely and protected against unauthorized access, disclosure, or alteration.

Glory Casino’s services are intended for adults aged 18 and older, and use by minors is strictly prohibited. Due to the nature of the online environment, there are limitations to automatically verifying a user’s age without document verification; therefore, we have implemented a separate identity verification process. If it is confirmed that a minor’s personal information has been collected, we will immediately delete that information upon request from a parent or guardian.

• This service is intended solely for adult users aged 18 or older;
• An age verification process is required during registration, and you may be asked to submit additional documents;
• If personal information of a minor is collected, Glory Casino will destroy such information without delay;
• A parent or legal guardian may request the deletion of a minor’s personal information through the Customer Service Center;
• After receiving a deletion request, we will destroy the relevant information within the timeframe specified by applicable laws and regulations and notify you of the outcome;
• Additional technical measures to protect minors are continuously reviewed and implemented.

Due to the nature of Glory Casino’s service operations, users’ personal information may be processed overseas in countries where Glory Casino’s partners or service providers are located. By using this service, users are deemed to have consented to such cross-border transfers. Glory Casino ensures, through contractual agreements and management systems, that all partners comply with internationally recognized data protection standards. An equivalent level of confidentiality and security is maintained throughout the process of cross-border transfer of personal information.

• Personal information may be transferred to overseas partners for purposes such as service operation, payment processing, and customer support;
• When transferring data overseas, the level of personal information protection in the destination country is appropriately assessed;
• All partner companies are obligated to maintain the confidentiality of user data under their contracts with Glory Casino;
• The protection principles set forth in this Privacy Policy apply equally to personal information processed overseas;
• Users may contact the Customer Service Center to inquire about the countries to which their personal information is transferred and the purposes of such transfers;
• Legal safeguards regarding the processing of data overseas are applied in accordance with relevant regulations, including Article 28-8 of the Republic of Korea’s Personal Information Protection Act.

This Legal Notice takes effect from the moment the user consents to this Privacy Policy (by signing, accepting, or registering) and may specify the scope or effect of certain provisions of the Policy. Users must thoroughly review the contents of this Notice before using the Service and are bound by its terms once they have given their consent.

• This notice takes effect from the moment the user agrees to the Privacy Policy;
• The contents of this notice are subject to change due to amendments to relevant laws and regulations or changes to service policies;
• The revised notice will be communicated to users via an announcement on the platform;
• If a user does not agree with the terms of this notice, they may discontinue use of the service and request that their account be deleted;
• This notice shall be interpreted in accordance with the laws of the Republic of Korea, and any disputes arising therefrom shall be resolved in the competent courts of the Republic of Korea;
• Even if any provision of this notice is deemed invalid, it shall not affect the validity of the remaining provisions.

A cookie is a small text file stored in a user’s browser when they visit a website; it contains information about the user’s device and browsing history. Glory Casino uses cookies to statistically analyze how users utilize the service, understand user behavior to improve the service, and provide a personalized experience tailored to user preferences and settings. Cookies are also used to optimize platform performance and maintain security. Collected cookie data is retained for up to one year and is automatically deleted thereafter. Users can refuse to accept cookies or delete them through their browser settings; however, doing so may limit access to certain service features.

All Korean users of Glory Casino’s services are deemed to have fully agreed to the terms of the current Privacy Policy. The latest version of this policy supersedes all previous versions and takes effect immediately as of the date it is posted on the platform. Users are encouraged to regularly review the latest version of the policy before continuing to use the service, any changes to the policy will be announced via a notice on the platform.

Glory Casino may share users’ personal information with third parties for purposes such as complying with legal obligations, resolving disputes, and fulfilling contracts. The list of third parties receiving personal information is specified in this policy to the extent possible; if not specified, Glory Casino will separately notify users of the purpose and scope of such disclosure. By using the service, users are deemed to have consented to the disclosure of personal information to third parties in accordance with this provision. Glory Casino shares only the minimum necessary information when disclosing it to third parties and ensures that the recipients do not use such information for any purpose other than the intended one.

• Payment Processor: The financial information necessary for the secure processing of deposit and withdrawal transactions is provided;
• Identity verification service provider: Your personal information is shared for account verification and age verification purposes;
• Regulatory and law enforcement agencies: Personal information will be provided upon request in accordance with relevant laws and regulations;
• Anti-Money Laundering Authorities: Information is provided to these authorities to prevent financial crimes and ensure compliance with related reporting obligations;
• IT Infrastructure and Cloud Service Providers: Data is processed for the technical operations required to provide services;
• Customer Support Service Provider: Relevant information is shared to handle user inquiries and provide support;
• Marketing Analytics Platform: Used for service improvement and marketing analysis based on user consent;
• Legal Advisory and Dispute Resolution Bodies: Relevant records may be submitted during legal proceedings.

The Glory Casino platform may contain links to external websites operated by third parties, each of which has its own independent privacy policy. Glory Casino assumes no responsibility for the collection or use of personal information on these external sites. Users are advised to review the privacy policies of such sites directly and exercise caution when visiting other websites via external links.

• When you click on an external link, you will be redirected to a third-party website that is outside the control of Glory Casino;
• The privacy policies of external sites may differ from this policy, and users should review those policies individually;
• Glory Casino assumes no legal liability for any personal information breaches or data leaks occurring on external sites;
• We recommend that you thoroughly review the credibility and security of any external website before entering your personal information there;
• Some external links may lead to sites that are advertisements or affiliate sites; however, responsibility for data processing on those sites lies with the respective site operators;
• Glory Casino assumes no liability for any damages or losses incurred while visiting external websites;
• Users may report any suspected illegal collection or processing of personal information on external websites to the relevant authorities;
• This policy applies only within the Glory Casino domain and does not apply to sites accessed via external links.